faq'S

Have some questions? We can help with that! Here is a list of our frequently asked questions.
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Frequently ASKED QUESTIONS

Can I order something that is not on the menu?
Yes! We know that you may want to have our chocolate cake with a different frosting, or add a filling, or maybe just make the frosting a bit more festive. All you need to do is fill out the order form and let us know what you want. Let us know what modifications you need and we will get back to you with a final price and confirmation.
For simple changes to a menu item do I need to send in an order form or submit a custom order?
For simple changes, swapping frosting flavors, or adding a filling, or to change the color, it’s okay to submit a standard order form. Custom order forms are for large orders, extremely customized items for weddings/parties/corporate events or even themed birthday or anniversary cakes.
Do you deliver?

We do deliver! We charge a $10 fee for delivery within Collin County – North of the 635 and for surrounding areas we will calculate the fee depending on where it is. When you fill out your order form, just put in the delivery address and we will follow up with your final delivery fee.

Can I preorder for pick up at the Farmer's Market?

Yes! We know that we sell out fairly quickly on Saturdays and we only have limited flavors, especially for our gulten free friends. So, if you would like to call dibs on what you have a sweet tooth for or just want something that isn’t on that weeks market menu, put in an order and we will have it ready and waiting for you on Saturday. Pre-orders will need to be paid for in full to reserve your order. 

What is a home kitchen?
A home kitchen is just that, we bake out of our home kitchen. So when we say we are baking from our home to yours, we mean it. What this means is that our food is made in our home and is not inspected by the Department of State Health Services or local health department and we do business under the Texas Cottage Food Laws.
Do you do large events such as weddings and parties?
We would love to be a part of your celebrations. However, please refer to our custom order guide before sending in your contact form. While we would love to take every order, we want to make sure we are the best fit for what you have in mind.
Do you require a deposit?

For large orders or custom orders we do require a 50% non-refundable deposit when the order is placed. The reminder of the price will be due upon pick up or delivery of your order.

Do you have a store?
Unfortunately not at this time. We are working towards having a brick and mortar but for now we bake out of our home kitchen. However, we do have a booth at the Mckinney Farmer’s Market every Saturday and we will always announce when we are doing any other events for you to come by, meet us and see what we are all about.
Can I pay online?
Currently we do not accept online orders and payments, simply because of order volume. Customer satisfaction is extremely important to us and we never want to have to be in the position where you have place an order online only for us to not have the capacity to fulfill it and cancel. We are very quick to respond once you submit your order form online and you can always call us!
How much notice do you need for an order?

For standard orders we require 48 hours notice.

For large custom orders, such as weddings, events, and themed cakes for parties, we require a minimum of 3 weeks, but the sooner the better due to order volume.

Ready for some dessert?

Has something on our menu caught your eye? Well, what are you waiting for? Let’s get started.

 

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Custom Order Guide

If you are ready to start the process for your custom order come check out our custom order guide. We can’t wait to hear from you.

Custom Order